The hotel offers amenities for your comfortable stay and unforgettable experiences
Comfy Haven
The bed was incredibly comfortable, making it easy to relax after a long day.view full review
Accessible Elevation
The hotel offered a convenient lift that made navigating the hill a breeze.view full review
Relaxing Spa
The spa facilities were exceptional, offering a serene atmosphere that allowed for deep relaxation.view full review
Buffet Bliss
The breakfast buffet was outstanding, featuring a plethora of options that were always fresh and plentiful.view full review
Stunning Rooftop
The rooftop pool was a highlight, providing stunning views of the beach and a refreshing escape.view full review
General
No smoking on site
Wi-Fi
Paid parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Locker room
Lift
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Guest Parking
Electric kettle
Services
Room service
Housekeeping
Laundry
Dining
Restaurant
Snack bar
Bar/ Lounge area
Business
Business centre
Meeting/ Banquet facilities
Children
Cots
Spa & Leisure
Rooftop pool
Seasonal outdoor pool
Sun loungers
Sun terrace
Leisure/ TV room
Spa & wellness centre
Sauna
Massage
Pool with view
Room features
Air conditioning
Heating
Mini-bar
Sitting area
Terrace
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Parquet floor
Show more
Location
Alto San Bartolome 9,
San Sebastian,
Spain,
20009,
Basque Country
Map view
street view
Alto San Bartolome 9,
San Sebastian,
Spain,
20009,
Basque Country
City landmarks
Aquarium
Aquarium
1.5
km
Subida al Castillo Kalea
Urgull
1.8
km
Museum
San Telmo Museum
1.3
km
Store
Buen Pastor Cathedral
690 m
48 Paseo Miraconcha
Miramar Palace
1.8
km
Zurriola Hiribidea 1
Kursaal Congress Centre and Auditorium
690 m
Beach
La Concha Beach
680 m
Park
Cristina Enea Park
1.2
km
Alderdi Eder
Alderdi Eder
730 m
Public Building
San Sebastian City Hall
910 m
San Sebastian - DonostiaSpain
Parte Vieja
1.1
km
Lighthouse
Monte Igueldo
2.2
km
Calle Peñaflorida
Plaza Gipuzkoa
840 m
Church
San Vicente Church
1.2
km
Paseo Nuevo Pasealeku Berria
Paseo Nuevo
2.0
km
Art object
Peine Del Viento
2.5
km
Public Building
Palacio Goikoa
960 m
Calle del Treinta y Uno de Agosto
Calle 31 de Agosto
980 m
Event hall
Tabakalera
670 m
Paseo de la Concha
Royal Palace of Miramar
1.4
km
Park
Aiete Park
1.9
km
Monte Urgull
Sagrado Corazon
690 m
Church
Church of San Ignacio de Loyola
1.6
km
Castle
Mota Castle
1.8
km
Square
Plaza
1.1
km
Kontxa Pasealekua
La Concha
1.2
km
Island
Santa Clara Island elver galarga
2.3
km
Nearby
Market
Mercado San Martin
350 m
Kontxa Pasealekua 1 In Plaza Cervantes
Don Quijote y Sancho Panza
440 m
Shopping Area
San Martin Azoka
350 m
Restaurants
La Mamma Mia
230 m
San Bartolome Kalea
Kaxilda
120 m
Arroka Kalea 2 Bajo
Bar Sebastopol
220 m
Calle San Martin 39
Restaurante Bernardo Etxea
320 m
C/ Triunfo
Bar Nikkei
100 m
Calle Urdaneta 14
Donebastian
150 m
Calle San Bartolome
Plaza Cafe
130 m
Plaza del Buen Pastor 14
Reviews and Ratings
Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
Great views
Excellent location
Disappointing spa
Issues with service
7.6/10
Very good
Rooms
7.2
Location
8.7
Service
7.3
Dining
8.3
Guest reviews
7.6/10
based on 6 reviews
8.8
8.8/10based on 3539 reviews
Jimmy
United States,
May
2024
7.6/10
I had a mixed experience at the hotel. The rooms, though slightly smaller than expected, are nicely decorated and very modern, which was a plus. However, the disruptive noise from a loud party in the middle of the night was a major inconvenience. The hotel is spacious and convenient for families with small kids or toddlers when the windows are shut.
Rooms
7.0
The rooms are nicely decorated and very modern, albeit slightly smaller than expected, ideal for families with small kids/toddlers.
Service
6.0
The staff, particularly the Concierge, were very friendly and helpful. However, some employees, especially in the bar/restaurant area, seemed overworked and not very hospitable.
Location
9.0
The location was great, within walking distance of everything, with safe and secure access through a hallway to the main street. Additionally, the provision of amenities like a dog bed made it very accommodating.
Dining
8.0
The dining experience was extraordinarily good, offering a wide range of delicious options. However, there seemed to be some morning rush and competition for food.
Facilities
8.0
The facilities were convenient and well-kept, including a 'secret' corridor for easy access to the street level.
Hugh
United States,
April
2024
7.4/10
The hotel offers spacious rooms overlooking San Sebastián, ideal for a comfortable stay with some noise disturbances. The service is a mix of slow and hospitable staff, but overall accommodating. The location provides fantastic views of the city but has some accessibility challenges. The dining experience is abundant with a variety of choices. The facilities are satisfactory.
Rooms
7.0
The room was fine with lots of space, large beds, and a shower room. Some disturbances from a loud party affected the quality of the stay.
Service
7.0
The staff showed a mix of slow service and exceptional friendliness and helpfulness, enhancing the overall experience.
Location
8.0
The hotel provides fantastic views over San Sebastián but has some challenges in getting in and out due to long underground halls and lifts.
Dining
8.0
The dining experience offers abundant and marvelous choices from healthy to greasy and sweet food, catering to different tastes.
Facilities
7.0
The hotel offers a variety of amenities including a spa zone, but some noise disturbances affected the overall facilities.
Allen
United States,
December
2023
7.6/10
I had such a mixed experience at this hotel! On the bright side, I got to enjoy three amazing sunsets overlooking San Sebastián, but the 'spa' they advertised turned out to be a letdown with its tiny pool, cold mini pool, and small sauna and steam room. Quite outrageous if you ask me!
Rooms
7.0
The room was comfortable and had a lovely view of San Sebastián.
Service
7.0
The staff were lovely and very welcoming, going out of their way to be helpful. However, some issues left a sour taste in our mouths.
Location
9.0
The hotel's location was excellent, a short stroll to the old town and the bus station, making it convenient to explore San Sebastián.
Dining
9.0
The dining experience was superb with a great variety of high-quality food to choose from. From healthy to indulgent options, the restaurant was a winner.
Facilities
6.0
The facilities were adequate, but the 'spa' fell short of expectations.
Great views
Disappointing spa
Kathryn
United States,
September
2023
8.4/10
I had a wonderful stay at this hotel. The rooms were spacious and had plenty of natural light, offering a comfortable and relaxing atmosphere throughout the day. The service was exceptional, with the staff going above and beyond to accommodate our needs. The location was perfect, close to the beach, old town shops, and easy access to transportation. The dining experience was good, although a bit pricey for multiple visits. Overall, a great value for the money spent.
Rooms
8.0
The rooms were spacious and had a large window, providing ample natural light. They were comfortable and well-maintained.
Service
9.0
The staff, especially Ivan at reception, were incredibly helpful and attentive. They assisted us with room cancellations and provided excellent recommendations. Nothing was too much trouble for them.
Location
10.0
The hotel's location couldn't have been better. It was situated at the top of a hill, offering a peaceful environment yet still close to popular attractions like La Concha beach, the old town, and transportation hubs.
Dining
7.0
The hotel's dining options were satisfactory, with tasty food served. However, the prices were a bit high for frequent dining. We found it to be good value for the quality of food offered.
Facilities
8.0
The hotel facilities were enjoyable, and we had everything we needed for a pleasant stay.
Great location
Pricey dining
Charlie
United States,
September
2023
8.0/10
The hotel had a large room with a stylish shower in the turret of the older building, but the window faced construction noise. The service was super nice, and the location was convenient for exploring the old town. The dining experience was great, offering a variety of delicious options. However, some facilities like the wellness area required additional payment.
Rooms
7.0
The room was spacious and had a stylish shower in the turret of the older part of the building.
Service
9.0
The service was super nice, making us feel welcomed throughout our stay.
Location
8.0
The hotel's location was good, a short stroll from the bus station and the old town.
Dining
9.0
The dining experience was superb, with a wide range of delicious options to choose from.
Facilities
7.0
Some facilities like the wellness area required extra payment, but overall, the amenities were satisfactory.
Frederick
United States,
April
2023
6.8/10
My stay at the hotel was a mix of positives and negatives. The rooms were very quiet and comfortable, but we were unfortunately disturbed by a loud party in the middle of the night which was quite underwhelming. The 'spa' facilities left much to be desired. The staff, however, were a mixed bag; while some were overworked and inhospitable, others went out of their way to help, especially at the beautiful rooftop pool. The location was excellent, with easy access to the main street through a secure hallway, but the neighborhood felt a bit cagey. The dining experience was a highlight with a marvelous spread of food, although breakfast could get a bit challenging at times. Overall, the hotel had some ups and downs with its facilities.
Rooms
7.0
The rooms were very quiet and comfortable, but we had a night of disturbance from a loud party.
Service
6.0
The staff had mixed levels of hospitality; some were overworked and not hospitable while others were very friendly and went out of their way to assist.
Location
8.0
The hotel's location was excellent with easy access to the main street through a secure hallway, but the neighborhood felt a bit cagey.
Dining
9.0
The dining experience was marvelous with a wide array of choices, from healthy to indulgent options.
Facilities
5.0
The 'spa' facilities were outrageously underwhelming.
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